Privacy Policy cc98 —
Your Data is Fully Protected

Cc98 takes the responsibility of protecting every member's personal data seriously. This Privacy Policy explains precisely what types of information we collect, how we use it, and the security measures we implement to keep your data safe at all times.

Last updated: 1 January 2026
cc98's Commitment to Your Privacy

Member privacy is not merely a legal obligation for cc98 — it is a core value that guides every operational decision we make on this platform.

256-bit SSL Encryption

All data transmitted between your device and cc98 servers is protected with 256-bit SSL encryption — the same security technology used by leading financial institutions worldwide.

No Third-Party Data Sales

Cc98 never sells, rents, or transfers members' personal data to any third party for marketing or commercial gain without your explicit consent.

Encrypted & Secured Servers

Cc98 member personal data is stored in data centers protected by multi-layered firewalls, physical access controls, and 24/7 threat monitoring systems.

Full Control is Yours

Every cc98 member has the full right to access, correct, download, or request deletion of their personal data through their account or by contacting our support team.

Cookie Usage Transparency

Cc98 uses cookies solely to improve user experience and platform analytics. You are informed of cookie usage and can manage your settings through your browser.

Data Breach Notification

In the event of any security incident involving member data, cc98 is committed to notifying affected members within 72 hours of the incident being identified.

1Introduction

Welcome to the cc98 Privacy Policy. This document explains how the cc98 platform, operating under the domain cc98.onl, manages, protects, and respects the privacy of your personal data as a member or visitor to our website.

Cc98 operates with full commitment to privacy protection. We adhere to internationally recognised data protection principles, including data minimisation — we only collect information that is strictly necessary to deliver our services to you.

By registering and using the cc98 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

This Privacy Policy should be read together with cc98 Terms and Conditions as both documents together form the complete agreement between you and the cc98 platform.

2Personal Data Collected

Cc98 collects personal data from you in several different circumstances. Below is an overview of the types of data we collect and their sources:

Data Type Sample Information Resources
Identity Data Full name, date of birth, MyKad number, selfie photo Registration & KYC
Contact Data Email address, phone number Registration form
Financial Data Bank account number, bank name, transaction records Payment processing
Technical Data IP address, browser type, operating system, device Automatically upon visit
Game Data Wagering history, game statistics, bonus records Activity within the platform
Communication Data Support chat records, emails to cc98 Interactions with support

Cc98 does not collect sensitive data such as health information, religious beliefs, or political views. We only collect data that is relevant and necessary solely for platform operations.

3Purpose of Data Collection & Use

Cc98 uses your personal data for specific and legitimate purposes only. We will not use your data for any purpose beyond what is stated below without first obtaining your consent:

  • Identity verification (KYC): Verifying that every member is a real individual who meets the minimum age requirement of 18 years and is not on any restricted persons list.
  • Deposit and withdrawal processing: Verifying ownership of bank accounts or digital wallets to ensure funds reach the right person.
  • Account security: Detecting and preventing unauthorised access, fraud, and suspicious activity through monitoring of login and transaction patterns.
  • Customer support: Providing accurate and efficient support based on your account records and interaction history with the cc98 support team.
  • Anti-money laundering (AML) compliance: Meeting the compliance obligations required of financial and online gaming platforms.
  • Platform improvement: Analysing usage patterns in aggregate and anonymised form to improve the user experience and performance of the cc98 platform.
  • Service communications: Sending important notifications related to your account, transactions, terms updates, and relevant promotions.

You may opt out of marketing communications from cc98 at any time by updating your notification settings in your account or by contacting our support team.

4Data Sharing with Third Parties

Cc98 does not sell, rent, or transfer members' personal data to third parties for commercial purposes. However, in the course of operating the platform, there are limited situations where we may need to share certain information:

  • Payment processors: Transaction information shared with payment gateways such as FPX, Touch 'n Go eWallet, and DuitNow solely to process your deposits and withdrawals.
  • Technology service providers: Technical partners who assist cc98 in operating the platform infrastructure, including server hosting and cybersecurity services — all bound by strict confidentiality agreements.
  • Competent authorities: cc98 will disclose information when required by law or a valid court order, including financial crime investigations.
  • Game software providers: Minimum game data required to operate third-party game titles available on the cc98 platform, in accordance with licensing agreements.

All third parties that receive data from cc98 are bound by data protection agreements requiring them to handle your information to a standard of security comparable to cc98's own standards.

5Security & Data Protection

Cc98 continuously invests in cybersecurity infrastructure to ensure members' personal data is always protected against unauthorised access, loss, or misuse. Key security measures we implement include:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
  • Stored data encryption using AES-256 standard for all sensitive information
  • Two-factor authentication (2FA) available and recommended for all member accounts
  • Real-time threat monitoring using automated intrusion detection systems
  • Role-based access control — only authorized staff may access member data as required by their job responsibilities
  • Regular security audits by accredited independent third parties
  • Regularly scheduled encrypted data backups at off-site locations

While cc98 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also have a responsibility to safeguard the password and device you use to access the cc98 platform.

6Cookie Usage & Tracking Technologies

Cc98 uses cookies and similar technologies such as web beacons and local storage to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting anonymous information about how visitors use our website to help us improve platform performance and design.
  • Functional Cookies: Remembering your preferences such as language, display settings, and login details to deliver a more personalised experience.
  • Analytics Cookies: Enabling cc98 to understand overall platform usage patterns for service improvement purposes — all data is processed in aggregate and does not identify individuals.

You may manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the cc98 platform.

7Your Rights Regarding Personal Data

As a cc98 member, you have the following rights regarding the personal data we hold about you. cc98 is committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request and receive a copy of all personal data that cc98 holds about you in a readable format.

Right to Rectification

You may request corrections to inaccurate or incomplete data through your account settings or by contacting cc98 support.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations and applicable AML requirements.

Right to Restriction of Processing

You may request cc98 to restrict the processing of your data in certain situations, such as during a data accuracy review.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format and to have it transferred to another provider.

Right to Object

You may object to the processing of your personal data for direct marketing or profiling purposes at any time.

8Data Retention

Cc98 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law.

  • Active account data: Retained for the duration your account remains active and open
  • Financial transaction data: Retained for a minimum of 7 years in accordance with anti-money laundering legal requirements
  • KYC Data: Retained for 5 years after account closure for compliance purposes
  • Support communication logs: Retained for 3 years for reference and dispute resolution purposes
  • Technical data and logs: Retained for a maximum of 12 months for security and troubleshooting purposes

Upon expiry of the applicable retention period, cc98 will securely delete or anonymise your personal data so that it can no longer be associated with you.

9Children's Privacy

The cc98 platform is strictly for adult users aged 18 and above. cc98 does not knowingly collect, store, or process personal data of individuals under 18 years of age.

Should cc98 discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who find that their child has registered on the cc98 platform should contact our support team immediately.

cc98 fully supports efforts to prevent minors from accessing online gaming platforms. Please refer to the Responsible Gaming us for more information about the protection tools available.

10Privacy Policy Amendment

Cc98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Members will be notified of any significant amendments via:

  • Notification email to the address registered in your account
  • In-account notification upon your next login
  • Update the "Last updated" date at the top of this page

Continued use of the cc98 platform after the effective date of any amendment is considered acceptance of the updated policy. You are welcome to review this page periodically to stay informed about how we protect your privacy.

For any enquiries, concerns, or requests regarding your personal data, please contact the cc98 privacy team via our support email. We are committed to responding to all privacy-related enquiries within 5 business days.

Play with Peace of Mind at cc98

Your data is protected, your privacy is respected. Register now and enjoy a secure gaming experience with over 500,000 cc98 members in Malaysia.

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