Cc98 believes that online gaming should be enjoyable entertainment, not a burden. We provide a range of tools and support resources to help every member maintain full control over their gaming experience — so it always stays fun and within healthy boundaries.
Responsible gaming means enjoying online games as a form of entertainment while maintaining full control over your time, money and emotions. At cc98, we understand that a small number of users may struggle to manage their gaming habits — and we are here to help.
The core principles of responsible gaming are simple: set limits, stick to them, and stop when it stops being fun. Play with money you can afford to lose, not money you need for daily essentials. Never chase losses hoping to "win back" what you have lost — this is a serious warning sign.
Cc98 has built a comprehensive self-control tool ecosystem directly into the platform. You can access all these tools without contacting support — everything is in your account settings, ready to activate at any time.
Remember: cc98 is an entertainment platform. No betting strategy or system can guarantee wins. Every game uses an audited RNG (Random Number Generator), meaning every outcome is completely random.
Answer these questions honestly. If you answer "yes" to two or more, it may be time to use cc98's self-control tools:
Do you play longer than planned, even when you originally intended to play for just a short while?
Have you ever used money meant for important needs (bills, food, rent) to gamble?
Do you chase losses — continuing to play to "win back" money you have already lost?
Have your loved ones ever expressed concern about your gaming habits?
Do you feel anxious, irritable, or uncomfortable when you are unable to play?
Do you hide your gaming activity or the amount of money you have spent from your family?
Cc98 provides six self-control tools that you can activate directly in your account with no approval wait time. All tools are free and accessible 24 hours a day.
Set the maximum amount you can deposit within a chosen period. This limit takes effect immediately and can only be lowered — increasing the limit requires a 7-day waiting period to protect you.
Set the maximum loss amount you are comfortable with per day, week, or month. Once this limit is reached, the cc98 system will automatically block any new wagering until the limit period resets.
Limit the amount of time you can spend on the cc98 platform each day. Once the time limit is reached, you will be automatically logged out and cannot log back in until a new period begins.
Take a short break from the platform for 24 hours, 48 hours, 72 hours, or 7 days. During the break period, your account remains secure but you will not be able to log in or make any transactions.
Choose to fully exclude yourself from the cc98 platform for 1 month, 3 months, 6 months, 1 year, or permanently. During this period, your account will be suspended and all marketing communications will stop.
Activate in-app notifications on cc98 that will remind you every 30, 60, or 90 minutes during a gaming session, as well as alerts when you are approaching your set deposit or loss limits.
Responsible gaming is more than just a slogan at cc98. It is part of our platform's DNA — built directly into every aspect of how we operate.
Cc98 carries out a strict KYC process to ensure all members are aged 18 and above. Identity documents are verified during registration, and accounts suspected of belonging to minors will be suspended immediately.
All cc98 support staff receive specialised training in identifying signs of problem gambling and communicating with empathy to help members who need support — without any stigma.
The cc98 system continuously monitors members' gaming patterns. When a concerning pattern is detected — such as a sudden spike in wagering or unusually long sessions — our staff will reach out to the member.
Members who have activated self-exclusion will not receive any promotional emails, bonus offers, or marketing communications from cc98 for the duration of their exclusion period.
All games on the cc98 platform use an RNG (Random Number Generator) independently audited by an accredited body. This ensures absolute fairness — every game outcome is random and cannot be manipulated.
Cc98 provides easy access to problem gambling support organisation information directly within the platform. We believe that making help accessible is a serious platform responsibility.
Problem gambling often develops gradually. Recognising the early warning signs is the most important first step. Here are the signs you should take seriously:
If you or someone you care about needs help, here are steps you can take right now:
The first step is the hardest but most important — acknowledging that you need help. This is not a sign of weakness; it is a sign of courage and the wisdom to take charge of your life.
Log in to your cc98 account and go to the Account Settings section. Activate deposit limits, loss limits, or self-exclusion as needed. These tools take effect immediately.
Cc98's trained support team is ready to help you understand your options and guide you through the self-exclusion or limit-setting process. We are here, without judgement.
Seek support from a counsellor or specialist in problem gambling. Treatment and counselling have proven effective in helping individuals overcome gambling addiction.
Do not face this journey alone. Share with a trusted family member or friend what you are going through. Emotional support from loved ones is one of the most powerful factors for success.
Contact cc98 support via in-platform live chat or our support email. Our team operates 24 hours a day, 7 days a week to assist you.
Answers to the most frequently asked questions about responsible gaming at cc98.